Terms and Conditions

The Website is provided for informational and service-related purposes. Visitors may:

• View publicly available content
• Submit service requests
• Contact our team

No login is required to access general Website content.

The Website is intended for individuals 13 years of age or older. If you are under the age of 18, you must use this Website with the involvement of a parent or legal guardian.

Participation in the Mainline Plumbing SMS program is limited to individuals who are 18 years of age or older and are authorized to use the mobile number provided.

Mainline Plumbing provides residential and commercial plumbing services throughout Escalon, Modesto, Turlock, and the surrounding Central Valley (209 & 350).

All services are subject to availability, scheduling, site conditions, and final inspection.

Estimates provided are based on initial information and may change based on actual conditions discovered during service.

By scheduling service with Mainline Plumbing, you agree to:

• Provide accurate information
• Allow access to the service location
• Comply with agreed scheduling windows

We reserve the right to reschedule due to unforeseen circumstances, and to refuse service for safety, legal, or operational reasons.

Payment for services is due upon completion unless otherwise agreed in writing.

We accept approved forms of payment, which may include credit cards, debit cards, and financing options where applicable.

Failure to provide payment may result in service delays, additional fees, or collection actions if necessary.

Customers are encouraged to provide notice if they need to cancel or reschedule an appointment. Missed appointments or late cancellations may be subject to a service fee.

Program name: Mainline Plumbing Customer Care SMS Program.

By submitting a website form, requesting service, or otherwise providing your mobile number and expressly opting in, you agree to receive conversational and service-related text messages (SMS/MMS) from Mainline Plumbing Inc. at the number provided. Messages may be sent using an automatic telephone dialing system or other automated technology. Consent is not a condition of purchasing goods or services.

Messages may include:

• Appointment confirmations
• Appointment reminders
• Service updates
• Scheduling coordination
• Responses to customer questions
• Post-service follow-ups and review requests

Message frequency varies based on your service request and interactions with us. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

You may opt out at any time by replying STOP to any message. After you send STOP, you may receive one final confirmation message, and no further messages will be sent unless you opt in again. For assistance, reply HELP, call 209.838.1000, or email Office@MainlinePlumber.com.

You must be at least 18 years old and authorized to use the mobile number you provide to participate. Mobile carriers are not responsible for the content of our messages. Message delivery is subject to effective transmission by your carrier and is not guaranteed. Supported carriers and messaging availability may vary.

Your participation is also governed by our Privacy Policy.

Calls to and from Mainline Plumbing may be recorded or monitored for quality assurance, training purposes, and customer service improvement.

By contacting us, you consent to this recording.

All content on this Website, including text, images, graphics, videos, and branding, is the property of Mainline Plumbing Inc. or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without written permission.

Our Website may contain links to third-party services or platforms, including scheduling systems, payment processors, or review platforms.

We are not responsible for third-party content, third-party policies, or third-party service performance. Use of third-party services is at your own risk.

To the fullest extent permitted by law, Mainline Plumbing Inc. shall not be liable for indirect or incidental damages, delays due to unforeseen conditions, or service interruptions beyond our control.

Our liability is limited to the value of the services provided.

If you are a California resident, you have the right to:

• Request access to your personal information
• Request deletion of your personal information
• Request correction of inaccurate data
• Opt out of certain data uses

To exercise your rights, please contact us using the information below. We do not sell personal information. Full detail lives in our Privacy Policy.

These Terms are governed by the laws of the State of California. Any disputes shall be handled in a court of competent jurisdiction within Stanislaus County, California.

We respect intellectual property rights and comply with applicable copyright laws. If you believe content on our Website infringes your rights, please contact us and we will review and take appropriate action.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the updated Terms.